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Student Support

Student Support

The Department of Student Support is dedicated to fostering a positive and inclusive school environment by providing essential services that enhance student success. Our two main focus areas include:

  • Positive Behavioral Interventions and Supports (PBIS): A proactive approach that promotes positive behavior, reinforces school-wide expectations, and creates a supportive learning atmosphere.
  • School Counseling: Professional school counselors provide academic, social-emotional, and career guidance, helping students navigate challenges and achieve their full potential.

Together, these elements ensure a well-rounded support system for all students.

A woman with long dark hair smiles at the camera, wearing a blue top.

Dr. Maricella Helm
Executive Director of Student Support
helmm@whitehouseisd.org

Positive Behavioral Interventions and Supports (PBIS)

PBIS Elements:

  1. Equity to support educators and meet students’ needs
  2. Systems to support the implementation
  3. Data to monitor effective and equitable implementation and to guide decision-making
  4. Practices that are empirically supported
  5. Outcomes that are locally meaningful and culturally relevant

PBIS Application on Campuses:
PBIS Application on Campuses

Counseling

The Whitehouse ISD Counseling Program is dedicated to supporting the academic, personal, social, and emotional development of all students. Through a comprehensive and student-centered approach, we empower students to overcome challenges, build resilience, and achieve their fullest potential. We collaborate with educators, families, and the community to provide guidance, advocacy, and resources that promote lifelong success and well-being.


Comprehensive School Counseling Program Chart

Guidance Curriculum Focus

  • Intrapersonal Effectiveness (i.e., positive student self-concept, appropriate behavior to the situation and environment)
  • Interpersonal Effectiveness (i.e., appropriate and effective communication skills, effective conflict resolution skills, development of healthy relationships)
  • Post-secondary Planning and Career Readiness (i.e.,  motivation to succeed in personal endeavors, demonstration of career exploration skills, awareness of the importance of postsecondary education, understanding of the relationship of academics to the world of work and life at home in the community)
  • Personal Health and Safety (i.e., incorporation of wellness practices into daily living, demonstration of resiliency and positive coping skills, possession of assertiveness skills necessary for personal protection)
     

Family & Community Resources

If you or a family member need immediate mental health support, please call 911 or dial the Suicide & Crisis Hotline at 988. You can also reach the Crisis Text Line by texting "talk" to 741-741.

  • National Domestic Abuse Hotline  1800-799-7233

    National Human Trafficking Hotline 888-373-7888

    Andrews Center Crisis Hotline (24/7)
    Phone: 1-877-934-2131

    National Suicide Prevention Lifeline (24/7)
    Phone: 1-800-273-8255 or 1-800-273-TALK

    East Texas Crisis Center
    Address: 2401 Old Noonday Road
    Tyler, Texas
    Phone: 903-509-2526
    24 hour hotline: 1-800-333-0358

    Crisis Centers of Anderson & Cherokee Counties
    Address: 700 E. Cherokee
    Jacksonville, Texas
    Phone: 903-586-9118
    1-800-232-8519

    ETCADA 24/7 Crisis Hotline
    Phone: 1-800-832-1009

    ETMC Behavioral Health 24-Hour Crisis Hotline
    Phone: 903-566-0088 or 1-800-566-0088

    Child & Adult Abuse Hotline  1800-252-5400

    Child Protective Services-Smith County  903-595-4841

    Emergency Shelters:

    • Refuge of Light (Shelter for sex trafficking victims-female minors) 903-279-8769
    • Tyler Rescue Ministries 903-877-9252
    • Family Promise of Longview 903-234-8343
    • Salvation Army 903-592-4361
    • Smith County Red Cross 903-581-7981
    • Women's & Children's Shelter/East Texas Crisis Center 903-509-2526

  • Andrews Center (Behavioral Healthcare System)
    Address: 2323 W. Front
    Tyler, Texas 75702
    Phone: 903-535-7379 or 903-597-1351
    Email: swomack@andrewscenter.com
    dhosch@andrewscenter.com

    UT Behavioral Health
    Address: 4101 University Blvd
    Tyler, Texas
    Phone: 903-266-2200

    Glen Oaks Hospital
    301 E. Division St.
    Greenville, Texas 75401
    903-454-6000

    Department of State Health Services

  • STAR Program
    Address: 913 N. Jackson
    Jacksonville, Texas
    Phone: 903-586-3175 (24 hour line)
    Crisis Hotline: 1-877-811-1289
    jjohnson@access-center.org

    Alethia Counseling
    Tyler Office
    7925 S Broadway Ave #820
    Tyler, TX 75703
    Phone: (903) 561-8955

    American Counseling & Testing Services
    Phone: 903-534-9131
    Clinical Associates of East Texas
    Address: 2010 Sybil Lane
    Tyler, Texas
    Phone: 903-596-8118

    East Texas Mental Health Associates
    Address: 5620 Old Bullard Road
    Tyler, Texas
    Phone: 903-534-4854

    Tyler Counseling & Assessment Center
    Address: 1121 E SE Loop 323
    Tyler, Texas
    Phone: 903-581-0933

  • Episcopal Church (classroom behind sanctuary)
    Address: Jan & DeCharles Street
    Tyler, Texas
    Ages 10-18 years old
    Contact: John Branham
    903-372-6120- cell
    903-561-4302- work

    Drug & Alcohol Testing Compliance Services
    Address: 4807 Old Jacksonville Hwy.
    Tyler, Texas
    Phone: 903-534-3893

    East Texas Council on Alcohol and Drug Abuse
    Address: 708 Glencrest Lane
    Longview, Texas
    Phone: 903-753-7633
    24/7 Assistance: 1-800-441-8639

  • Children’s Advocacy Center of Smith County
    Address: 2210 Frankston Hwy.
    Tyler, Texas
    Phone: 903-533-1880 ext.20

    CASA for Kids of East Texas
    Address: 318 E. Fifth
    Tyler, Texas
    Phone: 903-597-7725

    Texas Child Protective Services
    Phone: 1-800-252-5400
    ** If the child is in immediate danger, call 911

  • East Texas Food Bank 800-815-3663

    PATH: People Attempting to Help

    Special Health Resources  4519 Troup Highway, Tyler, TX 75703

    Meals on Wheel  903-593-7385

    WIC (Tyler- Amherst) 903-533-1319

     

  • CASA for Kids of East Texas
    Address: 318 E. Fifth
    Tyler, Texas
    Phone: 903-597-7725

    Lone Star Legal Aid of Tyler (low cost/free)
    Address: 110 N. College, Suite 302
    Tyler, Texas
    Phone: 903-595-4781
    1-800-248-0048

     

  • Loving Alternative Adoption (Adoption Counseling) 903-533-1288

    Bethesda Health Clinic 903-596-8353

    DNA Paternity Testing 800-362-2368

    Hope Cottage (Pregnancy/Adoption Counseling) 214-528-8721

    Living Alternatives Crisis Pregnancy Center 903-882-0182

    Pregnancy Resource Center 903-592-4495

    Texas Women's Health Program 1866-993-9971

    UT Health Northeast Family Practice Clinic - 903-531-8890

    Women's Health and Post-partum Care

     

  • Texas State Texas School Safety Center Parent's Guide to School Safety Toolkit

    Parent Services Center, Inc.
    Address: 4411 Old Bullard Road, Suite 602
    Tyler, Texas
    Phone: 903-595-2235
    Email: info@parentservicescenter.org

    ADHD Support Group- Parent Services Center, Inc.
    Advance Registration required- call 903-595-2235
    1st Thursday of each month: 6:00-7:00PM
    Address: 4411 Old Bullard Road, Suite 602

    Eating Disorder Support Group 903-312-8906

    National Eating Disorders Association Helpline 800-931-2237

    Warning Signs of Suicide

    Suicide Prevention

    Helping Children Cope After a Traumatic Event

    Caring for Kids After Trauma, Disaster, and Death