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Student Services
Student Services
The Department of Student Support is dedicated to fostering a positive and inclusive school environment by providing essential services that enhance student success. Our two main focus areas include:
- Positive Behavioral Interventions and Supports (PBIS): A proactive approach that promotes positive behavior, reinforces school-wide expectations, and creates a supportive learning atmosphere.
- School Counseling: Professional school counselors provide academic, social-emotional, and career guidance, helping students navigate challenges and achieve their full potential.
Together, these elements ensure a well-rounded support system for all students.
Dr. Maricella Helm
Executive Director of Student Services
helmm@whitehouseisd.org
Positive Behavioral Interventions and Supports (PBIS)
PBIS Elements:
- Equity to support educators and meet students’ needs
- Systems to support the implementation
- Data to monitor effective and equitable implementation and to guide decision-making
- Practices that are empirically supported
- Outcomes that are locally meaningful and culturally relevant
PBIS Application on Campuses:
Counseling
The Whitehouse ISD Counseling Program is dedicated to supporting the academic, personal, social, and emotional development of all students. Through a comprehensive and student-centered approach, we empower students to overcome challenges, build resilience, and achieve their fullest potential. We collaborate with educators, families, and the community to provide guidance, advocacy, and resources that promote lifelong success and well-being.
Guidance Curriculum Focus
- Intrapersonal Effectiveness (i.e., positive student self-concept, appropriate behavior to the situation and environment)
- Interpersonal Effectiveness (i.e., appropriate and effective communication skills, effective conflict resolution skills, development of healthy relationships)
- Post-secondary Planning and Career Readiness (i.e., motivation to succeed in personal endeavors, demonstration of career exploration skills, awareness of the importance of postsecondary education, understanding of the relationship of academics to the world of work and life at home in the community)
- Personal Health and Safety (i.e., incorporation of wellness practices into daily living, demonstration of resiliency and positive coping skills, possession of assertiveness skills necessary for personal protection)
Family & Community Resources
If you or a family member need immediate mental health support, please call 911 or dial the Suicide & Crisis Hotline at 988. You can also reach the Crisis Text Line by texting "talk" to 741-741.
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National Domestic Abuse Hotline 1800-799-7233
National Human Trafficking Hotline 888-373-7888
Andrews Center Crisis Hotline (24/7)
Phone: 1-877-934-2131National Suicide Prevention Lifeline (24/7)
Phone: 1-800-273-8255 or 1-800-273-TALKEast Texas Crisis Center
Address: 2401 Old Noonday Road
Tyler, Texas
Phone: 903-509-2526
24 hour hotline: 1-800-333-0358Crisis Centers of Anderson & Cherokee Counties
Address: 700 E. Cherokee
Jacksonville, Texas
Phone: 903-586-9118
1-800-232-8519ETCADA 24/7 Crisis Hotline
Phone: 1-800-832-1009ETMC Behavioral Health 24-Hour Crisis Hotline
Phone: 903-566-0088 or 1-800-566-0088Child & Adult Abuse Hotline 1800-252-5400
Child Protective Services-Smith County 903-595-4841
Emergency Shelters:
- Refuge of Light (Shelter for sex trafficking victims-female minors) 903-279-8769
- Tyler Rescue Ministries 903-877-9252
- Family Promise of Longview 903-234-8343
- Salvation Army 903-592-4361
- Smith County Red Cross 903-581-7981
- Women's & Children's Shelter/East Texas Crisis Center 903-509-2526
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Andrews Center (Behavioral Healthcare System)
Address: 2323 W. Front
Tyler, Texas 75702
Phone: 903-535-7379 or 903-597-1351
Email: swomack@andrewscenter.com
dhosch@andrewscenter.comUT Behavioral Health
Address: 4101 University Blvd
Tyler, Texas
Phone: 903-266-2200Glen Oaks Hospital
301 E. Division St.
Greenville, Texas 75401
903-454-6000 -
STAR Program
Address: 913 N. Jackson
Jacksonville, Texas
Phone: 903-586-3175 (24 hour line)
Crisis Hotline: 1-877-811-1289
jjohnson@access-center.orgAlethia Counseling
Tyler Office
7925 S Broadway Ave #820
Tyler, TX 75703
Phone: (903) 561-8955American Counseling & Testing Services
Phone: 903-534-9131
Clinical Associates of East Texas
Address: 2010 Sybil Lane
Tyler, Texas
Phone: 903-596-8118East Texas Mental Health Associates
Address: 5620 Old Bullard Road
Tyler, Texas
Phone: 903-534-4854Tyler Counseling & Assessment Center
Address: 1121 E SE Loop 323
Tyler, Texas
Phone: 903-581-0933 -
Episcopal Church (classroom behind sanctuary)
Address: Jan & DeCharles Street
Tyler, Texas
Ages 10-18 years old
Contact: John Branham
903-372-6120- cell
903-561-4302- workDrug & Alcohol Testing Compliance Services
Address: 4807 Old Jacksonville Hwy.
Tyler, Texas
Phone: 903-534-3893East Texas Council on Alcohol and Drug Abuse
Address: 708 Glencrest Lane
Longview, Texas
Phone: 903-753-7633
24/7 Assistance: 1-800-441-8639 -
Children’s Advocacy Center of Smith County
Address: 2210 Frankston Hwy.
Tyler, Texas
Phone: 903-533-1880 ext.20CASA for Kids of East Texas
Address: 318 E. Fifth
Tyler, Texas
Phone: 903-597-7725Texas Child Protective Services
Phone: 1-800-252-5400
** If the child is in immediate danger, call 911 -
East Texas Food Bank 800-815-3663
PATH: People Attempting to Help
Special Health Resources 4519 Troup Highway, Tyler, TX 75703
Meals on Wheel 903-593-7385
WIC (Tyler- Amherst) 903-533-1319
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CASA for Kids of East Texas
Address: 318 E. Fifth
Tyler, Texas
Phone: 903-597-7725Lone Star Legal Aid of Tyler (low cost/free)
Address: 110 N. College, Suite 302
Tyler, Texas
Phone: 903-595-4781
1-800-248-0048 -
Loving Alternative Adoption (Adoption Counseling) 903-533-1288
Bethesda Health Clinic 903-596-8353
DNA Paternity Testing 800-362-2368
Hope Cottage (Pregnancy/Adoption Counseling) 214-528-8721
Living Alternatives Crisis Pregnancy Center 903-882-0182
Pregnancy Resource Center 903-592-4495
Texas Women's Health Program 1866-993-9971
UT Health Northeast Family Practice Clinic - 903-531-8890
Women's Health and Post-partum Care
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Texas State Texas School Safety Center Parent's Guide to School Safety Toolkit
Parent Services Center, Inc.
Address: 4411 Old Bullard Road, Suite 602
Tyler, Texas
Phone: 903-595-2235
Email: info@parentservicescenter.orgADHD Support Group- Parent Services Center, Inc.
Advance Registration required- call 903-595-2235
1st Thursday of each month: 6:00-7:00PM
Address: 4411 Old Bullard Road, Suite 602Eating Disorder Support Group 903-312-8906
National Eating Disorders Association Helpline 800-931-2237
Helping Children Cope After a Traumatic Event
Caring for Kids After Trauma, Disaster, and Death